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		MEMBER HOME STORIES PHOTOS VIDEOS MESSAGE BOARD GAMES E-CARDS HAIR PHOTOS WEB CAM MEMBER STORE MAIN > FREQUENTLY ASKED QUESTIONS Here are some commonly asked questions about BaldGirlz.com: > MEMBERSHIP How can I join? What payment methods do you accept? I don't have a credit card or check. Can I pay with money order? What does the membership go towards? Where do I login? I lost my password and/or username, help! How can I cancel my subscription? If I cancel, do I still get my month's membership? I don't have internet access, can I still join? > DVDS/VODs How will I know you received my video order? Will the DVD play on my computer? Can I get a refund on the DVD if I don't like it? After clicking on the "continue shopping" button and I ordered another video, it doesn't show up. The DVD doesn't work. What can I do? I don't have much access to the internet. Can I send for a catalog of your videos? Do you have VODs? Where are they? > TECHNICAL PROBLEMS I can't get the video clips to play. What should I try? The video clips seem to take a long time to play. Why can't I vote in the polls on the message board? > CONTENT Don't you have a model page? You know...a page that shows all the models on the site? I never look at message boards. What reason do I have to look at yours? How often do you update with new content? >MISC Do you share my information with third parties? I have an idea for a photo/video session. If I sent the idea to you, would you do it? I have something I would love to see you use in a video/photo session. Will you use it? I have a question that isn't on here. How can I contact you? How can I join? You can use the Join Now button on the front page or click HERE. You must be of the legal age in your area. What payment methods do you accept? Through Verotel, you can pay with credit card, online check, direct debit, Asian card, and 1-900 billing. I don't have a credit card or check. Can I pay with money order? Yes. If you would rather send a money order(s) to pay for the membership, that is fine. The cost is a one-time $19.95 fee and it grants you access for one month. When you send your money order, please state your email address and any username & password you prefer. If you would like us to choose a username and password for you, please let us know. We will email you when your access to BaldGirlz.com is ready. Please send money orders to: BaldGirlz.com PO Box 43821 Brooklyn Park, MN 55443 USA What does the membership go towards? Originally we planned the BaldGirlz.com site differently. We thought about posting each set individual, $6.99 to $7.99 each, because of the high quality, size, and amount of photos in each set. Then the full 10-30 minute videos would be sold for $9.99+ each. We would then do the same four photo set updates a month plus one video. Although people would be able to pick and choose what exactly they wanted, they would still much pay more than our currently membership fees. We offer on our site some amazing artwork by Ray Zore, haircutting/hairshaving stories, a message board and soon, greeting cards. We think the membership is a great deal compared to what we originally had planned. Your membership fee goes toward the cost of paying models, running a website, props and other fun stuff that's needed to create great photos and videos. Do we make money from this site? - not really. Why do we do it then? - because there are lots of bald sites out there, but we are trying to show the true beauty of bald women and we aren't out to cheapen these brave and beauty ladies through porn. We want women to say, "The bald women on the site look sexy and fun ... I want to shave my head too!" Of course, we do have photos of women pre-bald so you can see their wonderful transformation. Also we will cater to very short hairstyles too and some Bob hairstyles. But baldness takes priority on this unique site. Where do I login? Just click anywhere on the memberpage buttons and then enter your username and password. I lost my password and/or username, help! BaldGirlz.com does not have access to your username and password account information; you will need to contact CCBill or Verotel directly. For CCBill users, you can look up your password and/or by clicking HERE. For Verotel users, you will need to either call or email Verotel. Their email address is support@verotel.com. And their phone numbers are: For those within the US: 1-877-647-1300 (toll-free) For those within the European Union: 00-800-55332222 (toll-free) For those within the Netherlands: 020-3208833 All other countries: +31 20 3208833 (international charges apply) How can I cancel my subscription? BaldGirlz.com does not have access to your username and password account information; you will need to contact CCBill or Verotel directly. If you paid through CCBill, you can cancel your subscription anytime by clicking HERE. You may also call CCBill at 888.596.9279. If you paid through Verotel, you can cancel your subscription anytime by clicking HERE. Or you can email Verotel at support@verotel.com. If you prefer to talk to someone on the phone to cancel your account, please dial one of the following numbers: For those within the US: 1-877-647-1300 (toll-free) For those within the European Union: 00-800-55332222 (toll-free) For those within the Netherlands: 020-3208833 All other countries: +31 20 3208833 (international charges apply) If I cancel, do I still get my month's membership? A cancelled subscription remains active until the expiration date. I don't have internet access, can I still join? It would be better if you bought the CD of all of our photo and video content for $35. How soon will I get my DVD order? We process orders right away. Your DVD order is shipped out within three business days. All US and Canada orders are shipped through USPS. All orders outside the US are shipped by airmail. How will I know you received my video order? You will be sent an email within 72 hours of placing your order. If you do not receive an email from Kat Surth, the webmistress of this site, please email her directly. Will the DVD play on my computer? The DVDs you buy from this site are like any ordinary DVD you buy at a store. Chances are that if a regular DVD plays on your computer, the DVD you buy here will play on your computer too. Can I get a refund on the DVD if I don't like it? We are sorry, but there are no refunds on DVDs. With today's technology, it is too easy to copies DVDs today. As for the quality of our DVDs, we try our best but we admit that we do not have the high-budget of Hollywood. We list a description of every video, include photos and a trailer. If you like what you see, buy it. If you don't, then please go somewhere else. After clicking on the "continue shopping" button and I ordered another video, it doesn't show up. The added video will show up after clicking on the "update" button or by clicking the refresh button in your browser. The DVD doesn't work. What can I do? We produce our videos on the best DVDs on the market. If for some odd reason your DVD does not work, please let us know what player you are using. You can exchange that DVD for the EXACT DVD only. I don't have much access to the internet. Can I send for a catalog of your videos? It's best to be able to view the photos and the trailers online, but if you prefer a printed information list, we will be happy to send you one. Please send a SASE (self address stamped envelope) to the address found on the Contact page. Remember that most libraries, colleges, and many coffee shops have free internet available. We also have printable order forms for those within the USA or have US dollar currency and for those outside the US and who would rather pay by Euro instead. Do you have VODs? Where are they? Most of the videos in our public and member store are also available as VODs (Video on Demand: a video you buy online, download, and watch on your own computer). For any video in the store that you are interested in, click on the title or where it says "click here for more information." Somewhere on the page it will say if that video is available as a VOD, and if it is, there will be the direct link to it. Please note that this link will take you to different website where our video is distributed. I can't get the video clips to play. What should I try? These video clips are saved as .avi files, should they should play in all players, but they are specially coded for Windows Media Player. If you do not have one, you can download it for free at Windows Media player. Mac users can get a free Windows Media Player Here If either of those do not work, try downloading free codecs (the same codecs we are using when making these video clips) at Free-Codecs.com. The video clips seem to take a long time to play. Our video files are big due to their nice resolution size. The best way to view the video clip is to download the video first to your computer before trying to play it in your video player. Right mouse click on the video file and choose "save to computer". Now it should play normally. Why can't I vote in the polls on the message board? We're happy you want to join in on the fun! In order to vote, you must register with the board. I understand that it's a pain to register again once you've already registered with the website, but I am sure you'll find it worth it. Don't you have a model page? You know...a page that shows all the models on the site? Yes we do! We hope to make it more visible and easier to find in the upcoming months. For now, to find this page of models, click on either the "Photos" or "More Photos" tab near the top. Then click on any model's name. Near the bottom left, inside the large blue border, you'll find a link called "Browse Models." Also you may find the text above it saying "Want to see more?" This means that the model has more of herself on the site -- maybe another photo set or so, a video clip, or a story. I never look at message boards. What reason do I have to look at yours? The biggest reason to check out the message board is to see exclusive photos that Ms. Surth won't be posting anywhere else. The next reason is to see if any special events are coming up. For example, Ms. Surth is hosting a special chat in January and the location is only known to members of BaldGirlz.com. If you've always wanted to chat with Kat, you'll want to know about this great event, but you'll only find that information there. How often do you add new content? Due to a drop in members and the difficulty in obtaining models who want to have their heads shaved, this site is no longer updating with new content. But there is plenty of hot and sexy photos, videos, and games of our adorable ladies to make your $19.95 worth while. Do you share my information with third parties? No. BaldGirlz.com doesn't share, rent, or sell your information. We do not contact you unless you contact us via email or message board first. We respect your privacy. I have an idea for a photo/video session. If I sent the idea to you, would you do it? If your suggestion isn't illegal or involve sex, we will seriously think about doing a photo/video session on your idea. That's why we now do pie in face & sliming video/photo sessions. We loved the idea so much that we made those suggestions into reality! I have something I would love to see you use in a video/photo session. Will you use it? We will try. Just note that much of the photo and video sessions that we do have a six-month to a year turn around time. We have so much content that we aren't able to put everything up right away as things need to be sorted, edited and such. You can send item(s) to the address listed on the contact page. If you want the item(s) returned to you, please include a self-addressed stamped envelope/package for its return. Please note that we aren't responsible for lost or misdirected mail. The postal service is great, but things sometimes happen. I have a question that isn't on here. Please email info@baldgirlz.com and we'll try to answer it asap. How can I contact you? You can contact us through email or "snail" mail. Refer to the Contact page for details.

$$$ Webmasters Program   |   Privacy Policy   |   Frequently Asked Questions   |   Contact Us © 2004-2010 BaldGirlz.com All rights reserved. Copyright Notice Digital still and video images and texts in this web site are intended for online viewing or downloading to your personal computer only, and they may not be otherwise downloaded, saved, copied, alterated or redistributed in any manner, without prior written authorization. All still and video images and texts presented in this web site are fully owned and copyrighted by BaldGirlz.com, or have been licenced from the copyright owners. All models are 18 years of age or older. We are 18 USC 2257 Compliant Here are some keywords of what you will find in the photo set(s), video clip(s), and/or haircutting stories: pictures of bald women, shaven women, long hair, hair brushing, hair cutting, forced hair cut, girl unbraiding her hair, smooth heads, heads covered with shaving cream, razors and blades, body painting, holiday themed pictures, female head shave, bald woman, girls dressed as clowns, pie throwing, WAM, wet and messy fun, high class nudity, short hair styles, hair fetish, foot fetish, nape, back of neck, bikini, swim wear, swimsuit, pantyhose, public nudity, alternative models, women with no hair, ponytails, long brunette hair, lingerie, bald women, photos, videos, video clips, haircutting, head shaving, bald girls, clippers, nude, smooth head, hair cut, female body builder, salon Fantastic Sams haircuts, commerical hair business Great Clips, barberchair, barbershop, capes, neck strips, body shaving